Welcome to The Mortgage Merchant! We strive to provide the best service we possibly can. Our Meet the team page will allow you to find out more about the individuals you will be liaising with. Meet the team will also have links to the advisers/administrators socials and contact details.
Jake Guymer CeMAP, Cert BB&C, Cert RBCB Managing Director/Mortgage & Protection Adviser
Jake has spent just over 10 years working in the finance industry, with around 5 years of those as a mortgage and protection adviser. During his time as a mortgage and protection adviser, he has worked for the largest UK mortgage lender, a new-build specialist, and an international and expat specialist. Jake has a great track record from a customer service point of view, he always strives to make sure the process is as seamless as possible and keeps you well informed of what stage your mortgage is at.
Our team works extremely hard to make sure you have a great customer journey. Feel free to share your experience on Vouchedfor.
Meet the team: New team members
The team will be expanding shortly and will be sure to keep you updated.
The teams key values
Approachable
We want to be easy to deal with, and no matter what stage you are at, we want all our clients to feel like they can approach us and ask any questions, no matter how big or small.
Keeping it simple
The home buying process can be complicated, and we want to make it as easy as it can be. We will always cover the mortgage process initially and sign post each stage.
Keeping you informed
We will proactively keep you updated by your chosen method of contact on the progress of any applications, and we have a handy client portal that will keep you updated.
To find out what we do, please visit our mortgage and other services or protection pages.